Product experiences that delight and retain

Learn how to leverage user psychology to hook users on your app—with their blessing.

Product experiences that delight and retain

THE TROPHY METHOD

  • Role
    1. Aligning Incentives
    Description
    When you build a product that provides massive value for users, they will beg you to use every psychological trick at your disposal to make sure they stay hooked.
    Author
    Jason LouroJason Louro
  • Role
    2. Establishing A Habit
    Description
    Now that we've made sure our product provides users with value and incentives are aligned, the next step is to help the user build a regular usage habit.
    Author
    Jason LouroJason Louro
  • Role
    3. Maintaining Engagement
    Description
    With incentives aligned and a habit established, we must keep our users consistently delighted, encouraged, and engaged.
    Author
    Jason LouroJason Louro

News & Updates

Trophy Updates - August 2025

Welcome to the biggest update to Trophy this year! Custom attributes, multiple points systems, new email variables experience, achievement statuses, achievement backdating and new achievement rarity.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Trophy Updates - July 2025

Points is here! Plus we launched a podcast and shipped new APIs for displaying user data in new ways.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Gamification Guides

How to Build an Energy Feature

Building energy systems from scratch means handling regeneration, consumption, and caps. Here's the technical reality and faster path.

Author
Jason LouroJason Louro

How to Build an XP Feature

Building XP systems from scratch means handling points triggers, economic balance, and award logic. Here's the technical reality and faster path.

Author
Jason LouroJason Louro

How to Build a Streaks Feature

Building streak tracking from scratch means solving time zones, consistency, and edge cases. Here's the technical reality and faster path.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

How to Build a Leaderboards Feature

Building leaderboards from scratch takes months and creates ongoing maintenance burden. Here's the technical reality and a faster alternative.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Setting Up Seasonal Competitions and Events

Time-limited competitions create urgency and re-engage dormant users. Here's how to run seasonal events without permanent complexity.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Growing B2C companies fast

Insights we've gathered from B2C founders at high-growth companies

Growing B2C companies fast

Building a Community

How One 67-Year-Old User Became Buen Provecho's Biggest Customer

While most users are young professionals or families, Buen Provecho's top user is a 67-year-old woman who orders 2-3 times daily as her walking exercise. Guillermo discusses unexpected user personas and the power of user stories.

Author
Jason LouroJason Louro

Why Buen Provecho Shows Impact, Not Just Discounts

While competitors emphasize the "cheap" aspect of surplus food, Buen Provecho focuses on environmental impact with CO2 savings and waste prevented. Guillermo explains why this protects premium brand partnerships.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Growing Marketplaces

Engineering

How to Build an Energy Feature

Building energy systems from scratch means handling regeneration, consumption, and caps. Here's the technical reality and faster path.

Author
Jason LouroJason Louro

How to Build an XP Feature

Building XP systems from scratch means handling points triggers, economic balance, and award logic. Here's the technical reality and faster path.

Author
Jason LouroJason Louro

How to Build a Streaks Feature

Building streak tracking from scratch means solving time zones, consistency, and edge cases. Here's the technical reality and faster path.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

How to Build a Leaderboards Feature

Building leaderboards from scratch takes months and creates ongoing maintenance burden. Here's the technical reality and a faster alternative.

Author
Charlie Hopkins-BrinicombeCharlie Hopkins-Brinicombe

Gamification Case Studies

Gamification Examples

Newsletter

Hand-crafted guides to help you retain and delight your users

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